The 25,000 claims milestone was celebrated at AirtelTigo Head office in Accra on December 8, 2017, which was attended by the dignitaries from the National Insurance Commission, representatives from AirtelTigo, BIMA, as well as Prudential Life, along with former Tigo customers who have benefited from the claims payouts.
Russell Haresign, Country Manager of BIMA Ghana, commented, “The 25,000 claims demonstrate our commitment to help families get through challenging times. Proving to our customers that we are able to pay claims in a quick and efficient manner has been a key driver of Tigo Insurance’s success so far. It is our promise to customers that all valid claims are paid within three days, and we are currently experimenting with WhatsApp to make the claims process even easier. With the introduction of the ‘No Claims Bonus’, we also want to show that loyal customers who fortunately didn’t have to claim are also being rewarded in the form of free airtime and data”.
Justice Yaw Ofori, Commissioner of the National Insurance Commission, congratulated Tigo, BIMA and Prudential Life on their work in making insurance more accessible: “Their work has fueled financial inclusion and contributed to the development of Ghana’s insurance sector. We are positive that insurance penetration will rise further still as more people recognize the value and benefits of insurance.”
“Insurance penetration in Africa is still extremely low, so it is particularly encouraging to see that Ghana is making such advancements. We are pleased with the tremendous impact that our work has had on the lives of so many Ghanaians in protecting families from life’s unforeseen circumstances. It has been a delight to partner with Tigo and BIMA and we look forward to bigger strides ahead,” commented Emmanuel Mokobi Aryee, CEO from Prudential Life Insurance Ghana.