Service brings 24 hour tele-doctor access to the family plus hospital insurance cover for main subscriber.

Jazz, Pakistan’s leading digital communications company, has launched a brand new 24 hour doctor and hospital insurance package ‘BIMA Sehat’ for its prepaid subscribers. The service, in partnership with Alfalah Insurance, and BIMA Pakistan (previously MILVIK), the leading global provider of mobile based insurance and health products, offers customers access to a huge range of insurance and health benefits starting from PKR 1.28 per day.


In today’s age, advancements in medical and health sciences are occurring at an unprecedented pace ensuring an increase in average life expectancy around the globe. But, in Pakistan and many other emerging markets, there is huge inequality and most people cannot even get access to general care at a reputable hospital. This prompted Jazz, Alfalah, and BIMA Pakistan to launch BIMA Sehat.


BIMA Sehat gives Jazz subscribers unlimited tele-doctor consultations with a qualified doctor for themselves and their families, consultation summaries via SMS, discounts at pharmacies and on laboratory tests and home medicine delivery.


The main subscriber will also receive cover for every night they need to stay at a hospital with the most extensive BIMA Sehat product providing maximum insurance cover of PKR 10,000 per night. Hospital claims involve a straightforward process to ensure they are paid within three days of filing. Customers can simply call or text ‘CLAIM’ to 9878, which will be followed by a call with a BIMA agent to go through details of the claim.


Now these three companies are building on their existing partnership by introducing new products i.e. BIMA Sehat, as well as strengthening their current insurance offer by introducing funeral expense and hospitalisation due to accident cover.  Together they have already reached 2 million customers in Pakistan with over 50,000 people having benefited from telephone consultations with BIMA Doctors.